Privacy Policy 

Kidz Mercado values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce platform or use our services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1.Information We Collect

We collect the following types of information to provide and improve our Services:

1.1 Personal Information

Information you provide when creating an account, making a purchase, or contacting us, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

1.2 Non-Personal Information

Information collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Usage data (e.g., pages visited, time spent on the site)
• Referring and exit pages

 

1.3 Cookies and Tracking Technologies

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website to:

• Enhance your shopping experience
• Save your preferences
• Analyze site performance
• Deliver personalized ads

You can manage cookies through your browser settings.

2.How We Use Your Information

We use the information collected for purposes including:

• Processing and fulfilling orders.
• Communicating with you regarding your purchases, account, or inquiries.
• Delivering personalized product recommendations.
• Sending marketing and promotional messages(with your consent).
• Improving our website functionality and user experience.
• Preventing fraudulent transactions and ensuring security.
• Transactional communications (send you email or sms)

• Complying with legal obligations.

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following cases:

3.1 With Service Providers

We share information with trusted third parties who assist us in operating our platform, such as:

• Payment processors
• Shipping and logistics providers
• Customer service tools
• Marketing and advertising platforms

3.2 Legal Compliance

We may disclose your information when required by law or to protect our legal rights.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our company assets, your information may be transferred.

3.4 With Your Consent

We may share your information for purposes not listed here but only with your explicit consent.

 

4. Your Rights and Choices

As a user, you may have the following rights regarding your personal information:

• Correction: Update or correct inaccuracies in your information.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Marketing Opt-Out: Unsubscribe from promotional emails by clicking the “Unsubscribe” link or contacting us.

To exercise these rights, email us on contact@kidzmercado.com

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

 

6. Data Security

We implement security measures to protect your data against unauthorized access, disclosure, or alteration. However, no method of electronic transmission or storage is entirely secure.

 

7. Children’s Privacy

Kidz Mercado is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will delete it promptly.

 

8. International Data Transfers

If you access our Services from outside India, your data may be transferred to and processed in countries with different data protection laws. By using our Services, you consent to these transfers.

 

9. Third-Party Links

Our platform may contain links to third-party websites. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted with a revised “Effective Date.”

 

11. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Kidz Mercado

Email Address: contact@kidzmercado.com

Contact: +91 8850 100 736

If you have any questions about this Policy or other privacy concerns, you can contact us on above mentioned details.